Faffalot Shower Privacy Policy

Last updated: 13 October 2026

1. Who we are

Faffalot Shower is provided by Faffalot Designs Ltd, a company registered in Scotland, company number SC891783. Our registered office is 3 Queen Street, Edinburgh, Scotland, EH2 1JE.

This policy explains how information is handled when you use Faffalot Shower or contact us about it. It applies to Faffalot Shower, not to Faffalot, Faffalot Plus or general browsing of our website.

For privacy questions, email fiona@faffalot.com.

2. Information stored on your device

Faffalot Shower stores your shower settings, including your chosen steps and timings, and your usage streak on your device. This information allows the app to remember your routine and show your progress.

We do not receive or have remote access to this information. The app does not upload your shower routine or streak to our servers.

You do not need to create a Faffalot account or provide a name or email address to use the app.

3. Advertising, tracking and subscriptions

Faffalot Shower is free and has no subscription payments.

The app does not include advertising, advertising tracking or third-party usage analytics or crash-reporting tools. It does not use RevenueCat.

We do not sell your personal information or use your shower settings for marketing.

4. Apple services and device backups

Apple may process information in connection with App Store downloads, device diagnostics and, if you use a test version, TestFlight. Depending on the service and your settings, Apple may provide us with app statistics, diagnostics or feedback. These services are separate from the shower routine stored by the app.

You can review Apple's diagnostic-sharing settings under Settings → Privacy & Security → Analytics & Improvements. Apple's handling of information is explained at:
https://www.apple.com/legal/privacy/

Faffalot Shower does not provide its own cloud account or synchronisation service. Depending on your Apple and device settings, app data may be included in a device backup. Such backups are managed through your device or backup provider, rather than by Faffalot Designs Ltd.

5. If you contact us

If you email us, we receive your email address and whatever information you include, such as your name, message or screenshots. Please avoid sending sensitive information that is not needed to explain your enquiry.

Faffalot Designs Ltd is responsible for how we use that correspondence. We use it to answer questions, resolve problems and handle complaints. Our lawful basis is our legitimate interest in providing support and maintaining the app, while respecting your privacy. Where necessary, we also process information to meet legal obligations.

Our email service provider processes correspondence to deliver and store emails on our behalf. We do not add you to an email marketing list.

We keep correspondence only as long as reasonably necessary to resolve the enquiry and manage related follow-up, complaints or legal requirements. We review whether it is still needed and delete it when it is no longer required.

6. Removing locally stored information

You can change your shower settings within the app. Deleting the app from your device removes its local app data; using Apple's “Offload App” option may retain that data.

Copies in device backups may remain until you manage or delete those backups. Deleting the app does not remove correspondence you have separately emailed to us.

Because we do not hold your shower settings or streak remotely, we cannot retrieve or delete them on your behalf.

7. Children

The app does not ask children to create accounts or submit personal information. The same local-storage arrangements apply regardless of age.

A parent or guardian can contact us with privacy concerns. If a child sends personal information through a support enquiry, we use only what is necessary to handle it and remove unnecessary information.

8. Your data protection rights

For personal information we hold, such as support correspondence, you may have rights to access it, correct it, request deletion, restrict its use or object to processing. Data portability rights may apply in certain circumstances. These rights depend on the circumstances and applicable law.

To make a request, email fiona@faffalot.com. We normally respond within one month, subject to any lawful extension.

You can also complain to the UK's Information Commissioner's Office:
https://ico.org.uk/make-a-complaint/

9. Changes to this policy

If our information-handling practices change, we will update this policy and its date. We will bring material changes to your attention through the app where appropriate and obtain consent where required.